Privacy policy
Privacy Policy
Effective Date: November 23, 2025
Wicker Way Storage
https://www.wickerwaystorage.com
Wicker Way Storage (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name
- Email address
- Phone number
- Billing information (processed securely through our payment provider)
- Any information provided when contacting us via phone, email, or text
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Cookies and tracking technologies used for functionality and analytics
2. How We Use Your Information
We use collected information to:
- Process rentals, reservations, and payments
- Communicate with you regarding your storage unit or account
- Provide customer service
- Improve website functionality and user experience
- Maintain the security and integrity of our facility and website
- Send important updates or notifications related to your account
We do not sell your personal information.
3. Sharing Your Information
We may share your information only with:
- Service Providers: Billing processors, website hosting partners, and communication tools needed to operate the business
- Legal Authorities: When required to comply with law, regulation, or valid legal process
- Operational Partners: Gate access and facility management systems used to support your rental
All service providers are required to keep your information secure and use it only for legitimate business purposes.
4. Cookies & Tracking
Our website may use cookies or similar technologies to:
- Keep your session active
- Improve navigation
- Analyze site usage
You can disable cookies in your browser, but some features may not function properly.
5. Data Security
We use commercially reasonable measures to protect your information, including:
- Secure payment processing
- Encrypted data connections (HTTPS)
- Access controls and monitoring systems
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold
- Request correction or deletion of your information
- Opt out of non-essential communications
For any requests, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their policies separately.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Wicker Way Storage
400 Wicker Way
Burleson, TX 76028
Phone: (817) 382-9949
Email: info@wickerwaystorage.com
Thank you for choosing Wicker Way Storage.
